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Customer Relationship Management

Convert Leads To Customers Faster Gain A Competitive Edge

Introduce efficiency and transparency to the management of customer relations covering a broad spectrum of crucial affairs between customers, service users, colleagues, or suppliers over each critical juncture of those relationships with Velociti’s Customer Relationship Management (CRM) software.

Take your customer relationships to a whole new level with VelocitiCRM. This Customer Relationship Management software equips you with all the necessary tools to analyze and convert leads into customers as well as improve relationships with existing clients.

VelocitiCRM covers the entire lifecycle of sales from creating leads, converting leads into customers, developing and maintaining great relationships with existing clients, and winning repeat sales.

Converting Leads to Sales

Increase your sales team’s ability to convert leads into customers with the user-friendly and insightful features of VelocitiCRM. Such as automated alerts for key events and milestones within your sales pipeline.

Performance Tracking

The solution empowers the management team by providing reports that makes individual and sales team performances highly transparent.

All in One Solution

Benefit from the simplicity and efficiency of a complete Customer Relationship Management solution that has the ability to cover every step of the process starting from leads to maintaining customer relationships.

Efficiency

VelocitiCRM minimizes the time spent on paperwork and eliminates duplicate entries to make your sales teams highly efficient and productive.

Maintaining Existing Customer Relationships

Manage your existing customer relationships with the aid of many attractive features including follow-up notifications that lead to further sales.

Everything Starts With a business process & Strategy

VelocitiCRM covers the entire lifecycle of sales from creating leads, converting leads into customers, developing and maintaining great relationships with existing clients, and winning repeat sales.

Specific to individual business Process your Business want to customize by department level 

Customize to your Business Process

Increase your sales team’s ability to convert leads into customers with the user-friendly and insightful features of VelocitiCRM.

Performance Tracking By User/Management

The solution empowers the management team by providing reports that makes individual and sales team performances highly transparent.

Fit to Business Strategy

simplicity and efficiency of a complete Customer Relationship Management solution that has the ability to cover every step of the process starting from leads to maintaining customer relationships

Custom Solution for your Need

VelocitiCRM minimizes the time spent on paperwork and eliminates duplicate entries to make your sales teams highly efficient and productive.

User-Centric Design

VelocitiCRM is a User-centered design or user-driven development is a framework of processes in which usability goals, user characteristics, environment, tasks and workflow of an Individual business process or Sales process are given extensive attention at each stage of the design process of customization to your business.

Business Models that fit your Needs.

The cloud-based Enterprise Solution enables businesses to enjoy the true advantages of a Customer Relationship  Automation software while saving the investment on in-house servers and maintenance. The Enterprise Package of VelocitiCRM includes a complete Finance Module that can be tied to your current Accounting software or to Our SFA or ERP modules.
The Capital Solution allows you to enjoy all the fantastic features of the Enterprise Edition with the comfort of using your own in-house servers. The On-Premises setup offers great flexibility to businesses that have already invested in servers.

Solutions that fit your Strategy.

Enjoy complete transparency and control over your Customer Relationship management, sales, and financial activities with VelocitiCRM Automation solution.
Streamline your processes with a customized solution that matches your exact needs to increase efficiency, productivity, accuracy, and trust.
however, Paired with VelocitiSFA or VelocitiERP the ability to overview, analyze & control your day-to-day sales will grant you that Enjoy access to insightful analytics to run your operations based on real-time data. Always be a step ahead of your competitors with a bird’s eye view of your operations.

Why Us

Fully Customizable Solution
Only buy what you need for your business with Velocity Innovations Software suites Automation Solutions!

Our software is fully customizable enabling you to purchase a solution to perfectly match the needs of your business processes while making sure that you stay within your budget.

Online & Offline Mobile Application

Our user-friendly mobile application enables you to manage operations on the go. The free-flowing mobile app has the ability to operate offline which ensures that your sales force doesn’t face any disruptions to their on-field operations due to loss of internet.

Road map & Strategy For Your Business need

Fully Customizable Solution!

Our software is fully customizable enabling you to purchase a solution to perfectly match the needs of your business processes while making sure that you stay within your budget.

Data backups

Flexibility & Recovery
The Velociti Automation solution has been designed to operate either from your premises or the cloud with the flexibility to maintain a separate disaster recovery site.
The tiered approach not only ensures recovery of data under unexpected circumstances but also offer horizontal scaling of tiers in the event of an increase of the data load.

Multiple Servers Providing Better Load Distribution & Availability

All our software PKG’S operates on web servers running multiple instances which promotes better distribution of the load and optimal utilization of available resources with high availability.

User Centric Experiences

Systems are designed to meet business goals through the fancy features, and technological capabilities of software or hardware tools. However, these system design approaches omit the end-user, which is an essential part of the process.

User-centered Design (UCD) is the process of developing a tool, for instance, the user interface of a web application & Mobile Apps, from the perspective of how it will be understood and used by a human user.

WorldClass Support

Cloud Hosting
Velociti Innovations offers reliable cloud hosting from a number of locations including Sri Lanka, Singapore, and the USA with flexible packages to suit your business’s needs.We bring to you over 100 end-to-end tools powered by Microsoft Azure to ensure that you enjoy the maximum benefits of our software products.

Advisory Services
We provide expert guidance through Velociti Customer Requirement Analysis process to ensure that you enjoy the true benefits of tailor-made software solutions that match your business’s evolving needs and expectations.

Contact Support
Enjoy the flexibility of opting for support services that are perfectly suited to the current requirements of your business with the freedom to expand with our expert knowledge, training, and resources.

Ready to Move Forward with Your Project?

Then Lets Talk.

Our talented team has proven experience catering to a broad spectrum of businesses with the development of highly sophisticated and effective Tailor-Made Software Solution For you